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Careers

Retail Customer Service Supervisor-Sandyford Service Station, Stoke on Trent

Due to petroleum licensing regulations applicants MUST be 18 years of age or above.

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  • Location

    Sandyford Service Station, Stoke

  • Hours

    32 hours per week, 2 office shifts 8.30 am to 5pm.

    2 till shifts, 7am to 3pm and 3pm to 11pm, 6am to 2pm.

    Hours are a mix of shifts over a 7 day week to include weekends.

  • Pay

    £12.70 per hour.

  • Employee Benefits

    15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform

About the role

As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first class customer experience. Customers are the reason why we are all employed!

Possessing all the skills necessary to fulfil the role of a Customer Service Assistant (see below) our Customer Service Supervisors show a desire to progress. We look for people with the drive and passion to make this opportunity a career. Working alongside the rest of our team this role could be best described as the first step to management.

The role supports our Customer Service Assistants in advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.

We provide a safe, friendly working environment with high levels of training and support. We provide quality uniforms. Our employees work independently and as part of a team and adhere to personal presentation, hygiene and safety standards at all times.

We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether shopping for groceries, buying fuel, using our car cleaning centres or visiting our inhouse retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.

If you want to help us make a difference we recommend you apply early to avoid disappointment!