Customer Service Supervisor-Irlam Gateway
About the role
As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first class customer experience. Customers are the reason why we are all employed!
Possessing all the skills necessary to fulfil the role of a Customer Service Assistant (see below) our Customer Service Supervisors show a desire to progress. We look for people with the drive and passion to make this opportunity a career. Working alongside the rest of our team this role could be best described as the first step to management.
The role supports our Customer Service Assistants in advising and serving customers, working deliveries, general housekeeping and stock merchandising and handling cash and card transactions according to a set of procedures.
We provide a safe, friendly working environment with high levels of training and support. We provide quality uniforms. Our employees work independently and as part of a team and adhere to personal presentation, hygiene and safety standards at all times.
We are looking for someone that takes pride in whatever they do, carrying out all tasks to the highest standards and generally making sure our customers get everything they are looking for. Whether shopping for groceries, buying fuel, using our car cleaning centres or visiting our inhouse retail partners we want our customers, assisted by you, to enjoy their experience and have a desire to return.
If you want to help us make a difference we recommend you apply early to avoid disappointment!